Why are my private documents visible?

If you have correctly uploaded your Listing Agreement (or any other private document) as Private, the only people who can see it are you, your office management hierarchy (Broker, Manager, Admin) and SmartMLS staff. No other users on the MLS can see it.

You can see the private documents on your listings in the same manner that you are able to see the Expiration Date on your listings while no one else can. The same functionality that prevents your Expiration Dates from being seen by other users who do not have permission to see them applies to your private documents.

Related articles:

Add documents to your listing

Changing the type or visibility of your documents