Notifications for listings about to expire

If the expiration date on your listing is approaching, there are several features in place to help you remember to extend the listing (if the seller wishes to do so) without the listing expiring.

The Bulletins/Updates widget in the upper left corner of the Connect homepage will alert you when you have a listing that will reach its current expiration date within the next 14 days:

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Additionally, you can see this information from within the My Listings & Transactions section:

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The Connect system will also send you email notifications when you have a listing whose expiration date is upcoming:

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You can set up the threshold for the email notification by going to your photo/initials in the upper right corner and clicking My Settings:

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Scroll down to the My Defaults section and click Add/Edit Defaults:

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Use the drop-down menu in the Listing Expiration Notification section to choose when you'd like to receive the email:

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Remember to click Save when you're finished.

 

Listing expiration notification emails are sent out around 7:30am once the threshhold has been reached. 

 

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To extend the listing's expiration date, you will need to have a signed extension with the seller (Listing Change Form). Once you have that, it is very easy to extend the expiration date.

Go to the Add/Edit menu and click Extend Expiration Date:

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Enter the list number and click Submit:

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A window will open and display the current expiration date:

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You can either click in the field, backspace through the current date and enter the new expiration date manually, or use the calendar icon on the right side of the field to select the updated expiration date.

 

Click Save Changes when you're finished.

 

 

 

Related articles:

Extend an Expired listing

When does a listing expire?

 

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