If you are looking to change the price of your listing, these instructions will not help you. Price Changes are not covered in this article because they are performed from a different menu. Click here for instructions on changing the price on your listing.
Status changes, including final closing of sales, shall be reported to the MLS by the Listing Broker within twenty-four (24) hours after they have occurred.
When you need to change the status of your listing, go to the Add/Edit menu and click Edit Listing Status:
You will then be prompted to enter the MLS number you would like to edit:
If you don't know the MLS number, click the View/Manage My Listings & Transactions.
After that, just click the listing's current status:
You'll get a popup window that shows the listing's current status and provides a drop-down list of the status change options you have:
The listing's current status determines the options you have for changing its status.
Pro Tip: if you're trying to mark a listing Closed and do not see the option to change it to Closed in the drop-down menu, chances are the listing is not currently in the Under Contract (UC) status. You can only mark a listing Closed if it is Under Contract. In these instances, the listing is usually in the UC-CTS (Under Contract- Continue to Show) status. Just go in and mark it Under Contract first, then you will see the option to mark it Closed the next time you go back to Edit Listing Status.
After you select the listing's new status from the drop-down menu, a new form will open and allow you to enter the required information. Remember to click Save when you're finished.
Listing status changes in connectMLS are reflected in Matrix within 3-5 minutes.
Each of the major portals/syndication destinations (including IDX sites) updates on its own cycle. Most IDX sites refresh their data from SmartMLS within 10 minutes of a listing update on the MLS (oftentimes more quickly).
*** Changes made to listings in Connect are not immediately visible in the Matrix system. It generally takes a minute or two for updates to propagate to Matrix. ***
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