Allowing cookies in your web browser

Now that we have multi-factor authentication (MFA) enabled as an extra layer of security for logging into SmartMLS, it is important to make sure your web browser is not automatically deleting cookies when you close it. If your browser deletes cookies upon closing, you will be prompted to redo the MFA process every time you log in, even if you have chosen to have the trust period last 24 hours or 30 days. 

This article walks you through allowing cookies in each of the three major web browsers- Google Chrome, Microsoft Edge and Mozilla Firefox. The Safari browser, which is native to Apple products, does not have a comparable setting for deleting cookies upon closing, so there are no instructions for it.

Google Chrome

1. Click the menu icon in the upper right corner of Chrome and select Settings.
2. Go to the menu on the left side of the screen and click Privacy and security.
3. Select Site settings.
4. Scroll down and click Additional content settings to expand it.
5. Click On-device site data.
6. In the Default behavior section, make sure that Allow sites to save data on your device is selected:

Microsoft Edge

1. Click the three dots in the top-right corner of Edge and select Settings.
2. Click Privacy, search, and services on the left side of the screen.
3. Expand the Clear browsing data section and click Choose what to clear every time you close the browser.
4. Locate Cookies and other site data and make sure the toggle switch is in the off position :

Mozilla Firefox

1. Click the three horizontal lines  (hamburger menu) in the upper right corner and select Settings.
2. Click Privacy & Security on the left side of the screen.
3. Scroll down to the Cookies and Site Data section.

4. Make sure there is no check in the Delete cookies and site data when Firefox is closed check box: