Activated listing too soon (should be Coming Soon)

Scenario: You're working on a Draft listing for a property that is supposed to come on the MLS as Coming Soon and one of the following happens:

• When you're done entering the listing and want to save it to the MLS as Coming Soon, you click Validate for Publishing. However, instead of saving as Coming Soon, it saves the listing as Active.
  
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• Instead of clicking Save Draft to save your work and keep the listing in Draft status, you accidentally click Validate for Publishing and now your listing is showing as Active.

Both of these situations happen if you have set the Activation Status as Active instead of Coming Soon. Click here for a refresher about the Activation Status field. 

The more pressing issue, though, is what should you do? Your listing contract with the seller specifies that the listing must begin its life on the MLS as Coming Soon, not Active. How can you fix it so you are adhering to your contract?

First and foremost, don't panic! These types of mistakes happen all the time, and SmartMLS is here to help you. We can fix the listing for you so it is correctly showing as a Coming Soon listing.

• If this happens during normal business hours (Mon-Friday 8:30am-6:00pm, weekends 9:00am-3:00pm), immediately call the SmartMLS office or send an email to support@smartmls.com so we can get the listing into the Coming Soon status.
  
  
• If this happens outside of our business hours and there is no one at SmartMLS to speak with, mark the listing TEMP or WITH as soon as you notice the mistake. Then leave us a voicemail or send an email to support@smartmls.com explaining what happened. As soon as we are back in the office, someone from our Major Corrections team will review the listing and make the necessary changes so it is in the Coming Soon status.