In the summer of 2021, SmartMLS created a new sub-category for the Active status, known as Under Review (OUR). This was designed for those instances where your seller has received multiple offers from interested buyers and needs a little time to go through them. This is a temporary flag that will automatically be removed by the connectMLS system after 48 hours.
Note: you do not have to leave your listing in Under Review for the full 48 hours. If it only takes your seller 24 hours to review all of the offers they have received, you can manually remove the flag after 24 hours.
If you have a listing where your seller needs a little time to review multiple offers (and will not be allowing showings during this process), you are required to use the Under Review flag.
If you have a listing where this type of situation is applicable, you can enable the Under Review flag by clicking the My Listings/Transactions icon in the upper right corner:
Use the drop-down menu in the upper left to view just your Active listings:
Locate the desired listing and click the Edit icon on the right side of the screen.
Click Change to Active (Offers Under Review) Y/N:
Use the Offers Under Review YN drop-down to set the field to Yes:
Don't forget to click Save when you're done.
Listings that are set to Under Review will have a OUR next to the Status on the List View report:
In other displays, such as the Full Detail, there will be text right next to the photo that shows that offers are being reviewed:
Note: while a listing has an active Under Review flag, no showings will be allowed through ShowingTime. The ShowingTime icon will still be on the listing, but the following message will appear when it is clicked:
Once the Under Review flag is removed, the ShowingTime icon will allow showings to be requested once again.
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If you have activated the Under Review flag and need to turn it off, click the My Listings/Transactions icon in the upper right corner:
Use the drop-down menu in the upper left to view just your Active listings:
Locate the desired listing and click the Edit icon on the right side of the screen.
Click Change to Active (Offers Under Review) Y/N:
Use the Offers Under Review YN drop-down to change the field to No and click Save:
This will remove the text on the listing and it will return to just showing Active.
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