Add a tour or open house to your listing

Note: The steps in this article apply to Draft listings, Active listings and even listings in the Coming Soon status.

If you are adding an event to a Coming Soon listing, please make sure not to try to schedule it during the Coming Soon period. No showings (including tours/open houses) can occur until the listing has changed from Coming Soon to Active.  

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If you are hosting a broker tour or public open house on a property and would like to add the event to your listing, go to Add/Edit> Add/Edit a Tour or Open House:

After selecting the desired listing, a new screen will open.

If no events (past or upcoming) have been added to the listing, the window for adding an Open House/Tour immediately opens and the Type field defaults to Open House (this can easily be switched to Broker Tour, if applicable):

All of the fields on the screen are required.

After entering all the event's details, click the Save button in the bottom right corner of the window. That brings you back to the main tour/open house screen:

1. A confirmation will pop up in the top right corner and remain for several seconds, informing you that your event has been saved.
2. The status of the newly added event will show Active.
3. The only time you would need to click the Save button on this screen would be if you have added anything in the Comments field. If you're not adding any comments, you can close this window and go on with your life.

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If there have already been events added to this listing (past or upcoming), instead of being automatically brought to the screen that lets you add the event's details, you will see a screen that displays all upcoming events for the listing:

• There is a link (highlighted in orange above) right beneath the upcoming events that allows you to see events that have already occurred. Clicking the link will add those past events to the top section:
  
  
  
  If it says Ended in the Status column, the date and time of the event have already passed.
  If it says Cancelled, the list agent has cancelled the event.
  
  If you would like to hide those past/cancelled events, click the link directly beneath the grid of events (Hide 2 cancelled or past Tours/Open Houses). That will shrink the grid and only display upcoming events.
  
  
• The First/Repeat feature has been updated to accommodate events that have already occurred. Prior to this enahancement, if there were no upcoming events on a listing and you added an Open House, it would automatically appear as First, even if you had run one or more Open Houses in the past.
  Going forward, any additional open houses that are added will automatically be categorized as Repeat.

Click Add New Tour/Open House in the upper left to create a new event. You will encounter the same screen for adding an event as described at the top of this article:

Related articles:

View open house information in connectMLS